Size Fitting Service
Size Fitting Service
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We do understand that size is the main concern when purchasing shoes online. This is why we do offer Size Fitting services in Hong Kong. Enjoy the chance to try on our shoes to find the best fit, before committing to any purchase with us.
To book your appointment just fill in the form in the Book an Appointment page, or contact us via Live Chat and we will make a reservation for you.
Once you have made your booking, our dedicated Mastro Zavatti ambassador will contact you to follow up and confirm your appointment.
Right in the comfort of your house, your office or any location of your choosing. Appointments can be conducted also in our Office/Showroom.
*Style and sizes subjected to availability
Materials
Materials
Upper:
Lining & Insole:
Outsole:
Product Features
Product Features
Last:
Fitting:
Construction:
Shipping & Returns
Shipping & Returns
Shipping:
Orders delivered outside Hong Kong may incur duties and taxes. These charges vary from country to country.
Hong Kong: enjoy free shipping
Rest of the World: Free Shipping with standard delivery service, for orders above 1800.00$HKD within most South East Asia countries, Taiwan, Macau, Canada, USA and UK.
The delivery days depend on the selected shipping country. Usually it ranges from 2 to 9 working days.
Read more about our shipping policy
Returns:
Hong Kong: We offer free returns
Rest Of the World: For returns outside of Hong Kong, customers are responsible for the cost of shipping item(s) back to us.
Care
Care
1: Take your shoes on and off the right way
When taking your shoes off, always untie and loosen up the laces. The same goes for taking on your shoes; always loosen the laces or buckles and use a shoehorn to slip on your shoes.
2: Get a Shoe Tree
The shoe tree is a wonderful tool to help you maintain the lifespan of your shoes over time. The shoe tree is designed to replicate the shape of the foot, thus one of its main functions is to keep the shoe in shape when it is not worn.
3: Get rid of humidity
Always protect your shoes from humidity and water. In case your shoes get wet from the rain dab them with a soft cloth to absorb the moisture and let your shoes dry naturally. Don’t use any direct heat to dry your shoes as the leather might get cracked and ruined.
4: Clean your shoes regularly
This will preserve leather over time and use. The polish and creams that you use also protect the leather from water damage while nurturing and keeping it supple.
5: Store your shoes properly
Here 3 rules simple & easy to follow: clean your shoes properly, store them in the dust-bag provided and use a shoe tree, and store them in a cool dry place.
Size Guide
Size Guide
If you are already familiar with leather dress shoes, please do choose your usual size.
If you know your sneakers size, we advise you to go for one size smaller. For instance: if you wear Nike EU 43 or US10.5, your Mastro Zavatti size is EU 42 or US 9.5.
Leather Maintenance
Leather Maintenance
Colour Disclaimer
Colour Disclaimer
We have made every effort to display as accurately as possible the colours of our shoes that appear on Mastro Zavatti. However, since every device (mobile, laptop, tablet) has a different screen setting and has a different capability to display colours, we cannot guarantee that your monitor's display of any colour will be completely accurate. In addition, lighting conditions at the time the photo was taken can also affect the image's colour. Therefore these won't be considered as faulty/quality issues.
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