Size Fitting Service

Upper:

Lining & Insole:

Outsole:

Last:

Fitting:

Construction:

Shipping:

Orders delivered outside Hong Kong may incur duties and taxes. These charges vary from country to country.

Hong Kong: enjoy free shipping

Rest of the World: Free Shipping with standard delivery service, for orders above 1800.00$HKD within most South East Asia countries, Taiwan, Macau, Canada, USA and UK.

The delivery days depend on the selected shipping country. Usually it ranges from 2 to 9 working days.

Read more about our shipping policy

Returns:

Hong Kong: We offer free returns

Rest Of the World: For returns outside of Hong Kong, customers are responsible for the cost of shipping item(s) back to us. 

Learn more about our retun policy.

1: Take your shoes on and off the right way
When taking your shoes off, always untie and loosen up the laces. The same goes for taking on your shoes; always loosen the laces or buckles and use a shoehorn to slip on your shoes.

2: Get a Shoe Tree
The shoe tree is a wonderful tool to help you maintain the lifespan of your shoes over time. The shoe tree is designed to replicate the shape of the foot, thus one of its main functions is to keep the shoe in shape when it is not worn.

3: Get rid of humidity
Always protect your shoes from humidity and water. In case your shoes get wet from the rain dab them with a soft cloth to absorb the moisture and let your shoes dry naturally. Don’t use any direct heat to dry your shoes as the leather might get cracked and ruined.

4: Clean your shoes regularly
This will preserve leather over time and use. The polish and creams that you use also protect the leather from water damage while nurturing and keeping it supple.

5: Store your shoes properly
Here 3 rules simple & easy to follow: clean your shoes properly, store them in the dust-bag provided and use a shoe tree, and store them in a cool dry place.

The Comfort of Your Feet is Our Priority

Size is the main concern when buying shoes online, as well as finding the right size is important to ensure your shoes feel comfortable all day, every day.

Please find here below the conversion table of our sizes with traditional English and American sizes, to help you find and select your size.

 

If you are already familiar with leather dress shoes, please do choose the usual size you wear for leather shoes. 

If you only have Nike sneakers at home, you likely won’t have the same Mastro Zavatti size.

We advise you to go for two sizes smaller. For instance: if you wear Nike 44, your Mastro Zavatti size is 42.

And by the way, if your shoes don’t fit exactly as you want we offer free return in Hong Kong.

Still unsure? You can contact us by email, live chat or though our contact page here.

We have made every effort to display as accurately as possible the colours of our shoes that appear on Mastro Zavatti. However, since every device (mobile, laptop, tablet) has a different screen setting and has a different capability to display colours, we cannot guarantee that your monitor's display of any colour will be completely accurate. In addition, lighting conditions at the time the photo was taken can also affect the image's colour. Therefore these won't be considered as faulty/quality issues.